Author Archives: j4cqu1


Hair Appointment Procedure

Our team don’t just care for your hair…  Your health is our main priority.

Important please read before your visit… 


All equipment and surfaces will be cleaned and sanitised after each client throughout the day.

Upon arrival we will be asking you to sanitise your hands and one of the team will take a non contact temperture check…  Please wear a mask during your service, our stylist’s will be wearing visors and masks while in close contact.  You can take off your masks while your hair is developing if you have colour.

There will be no waiting area.  Please do not bring anyone with you to your appointment.

We will be asking  you to either leave your coats in your cars, place them in your bags or we have a sanitised box in the salon… this will ensure that your belongings don’t come into contact with anyone else’s.

We are now offering digital magazine as we cannot offer physical ones.   You are however welcome to bring in your own magazines and drinks  especially if you’re having a longer appointment. Hopefully this will just be temporary.

We have put prices up around 5% on some of our services due to all the restrictions and extra business costs.  We are also unable to offer any discounts at this time…

Childrens cuts will be now discounted with Katy b at a 30% reduction. Please call for availabilty, unfortunately children will need to wear masks and as there is no waiting area at present, so it will be difficult to accomadate young children at present. We also have a policy, that we only do children’s hair if they’re happy for us to do it , due to health a safety, comfort of all our clients and not to distress your child.

Your welcome to pay in advance using our details below

Our bank details for payment for bank transfer is

Account Name: JAM HAIR Sanderstead

Bank: Natwest

Account Number: 31337090

Sort Code: 56 00 46

Thank you all for your patience,understanding and co-operation for working with us to ensure  a safe and happy place to be.

We will update you on any changes.

Keune Retail Shop

Run out of your favourite Keune products?

We understand how frustrating it is when you are unable to get your hair done, so we have created this online shop so at least that you can buy your retail products from us during this lockdown period.

Favourite JAM products include : Color tinta shampoo and conditioner which is sulfate-free, vital nutrition shampoo, conditioner and mask, style power paste for the gents, curl defineing cream, Instant blowout, Silver savior shampoo and conditioner & dry texturizer to name a few

Just click on the link below and it will take you there.

If you get stuck or can’t remember what you normally have just give us a call on 02089160773

Care Range
Style Range
jam team in covid masks

Latest News – Open July 4th!!

Dear JAM’s wonderful clients It’s confirmed July 4th is the date for opening!!


We are calling all customers that had bookings with us previously in lockdown so please please answer your phones 😊 or you could lose your slot. We are doing our best to organise this in the fairest way possible while keeping both the team and our customers safe. As you can imagine this is a logistical nightmare, 3 months of our customers all desperate for an appointment and we can only have half of you in at one time and only 3 stylists in together with no support staff. We are honestly doing everything we can, with extra-long hours and 7 days opening so we will be in touch soon. If your worried or concerned that you haven’t heard from us, please give us a call or email us. We are more than happy to hear from you.

We have a 2nd waiting list for our regular customers that didn’t have appointments. you will be hopefully called by July 4th, it’s taken longer than we anticipated.

Full payment will be taken at the booking to stop any congestion in the reception area, no refunds on cancellations as there will be nowhere to move you to in July or August, so please bear that in mind. We will be completely fully booked once we have got through the list.

You’re very welcome to call the salon on 02089160773 to go on this list but we are unable to take any new clients for July

Online bookings will not be available at present as we need full control of the bookings to make it fair for all our loyal and regular clients.

No discounts can be given at present and prices have increased by 5% due to all the health and safety guidelines, restrictions and extra business costs.


Services will be limited for the first month to make sure everyone gets an appointment.- No blow-dries or balayage and payment will be taken in advance so we don’t have any congestion at reception due to social distancing

The experience at the salon will be a little different, with masks and visors but we are really happy to be back 😊 here is our new protocols

For those who need to contact us, the phone lines are open from 10 – 4 pm, you can also contact us, we will respond as soon as we can.

Please join our Instagram or Facebook to keep in contact

With Love

Jacqui & The JAM Team

We look forward to seeing you soon.



Business as Usual

until we are told differently, However, we have taken extra measures with health and safety and also offering earlier appointments for anyone vulnerable, including carers and over 70’s

Health & Safety

Hand sanitiser is situated around the salon. Please use this when entering the salon
When using the bathroom, there is a hand dryer and so we have taken away the hand towels.
Our teams will be working to ensure all gowns, towels, styling stations, chairs, hairdressing tools, till systems, door handles are cleaned after every use.
Refreshments will be offered while you enjoy your appointment as usual.
If you are feeling unwell please call us at your earliest convenience to rebook your appointment. We won’t be charging anyone for late cancellations under the current circumstances but would appreciate as much time as you can give us so we don’t overstaff.
We are looking at other ways to make your visit stress free, so if you have any ideas, please email us on

Your safety is very important to us.

Love the JAM team

Love is in the Hair

Valentine Online Offer-

Buy a £50 e-gift card through our online booking and get £10 free!!

 Love on one condition!

The secret to gorgeous hair is condition – the more porous the hair, the more the colour will fade and the less shiny your hair will appear. So make sure you use a conditioner every time you wash your hair and a hair mask at least once a week.

We love our Keune Hair Masque that not only protects colour and enhances shine but makes your hair feel amazing. These masques come in various formulas designed to target your specific hair requirements. We love them because of their essential minerals and unique oil blends, we can guarantee you will love them as much as we do!

Keune care range
Keune Care Range

Suicide blonde

Blonde hair can end up dry and brittle if not treated with extra love and care, this is why we as a salon simply adore our Bond Fusion Treatment which we incorporate into our colours upon request. This treatment protects hair whilst lifting and colouring leaving blonde hair, nourished and healthy. The team here at JAM never have their hair coloured without it as they know it makes such a difference!

Keune Bond Fusion Treatment
Ask your stylist about this treatment?

Bye-bye brassy!

Remove brassy tones with our Joico blonde life violet range. This range of products consists of a violet shampoo, conditioner, and a violet smoothing foam. We love this range as it is sulphate free and neutralizes brassy yellow hues.  

Violet shampoo and violet mouse

 Turn down the heat

If you simply can’t live without your heated appliances, drop the heat level settings as low as you can. Hot water and heated appliances can all contribute to colour fade, split ends or even breakage. Make sure you always use a heat protector and this one is an absolute must-have product, Joico Iron Clad! Honestly, it’s just our favourite heat protector as it doesn’t leave the hair damp or sticky, just super shiny.

Joico Ironclad heat protector

 Quote of the day

Every new day is a chance to change your hair !!

To get a loved one a JAM HAIR gift card at our salon in South Croydon, you can head over to our online booking platform and we are giving away an extra £10 when you buy £50 buy a e-gift card            

Best team in Surrey

Best Salon Team in Surrey

best salon team in surrey JAM HAIR are winners at the Surrey Salon Awards  On September 23rd the JAM team got all glammed up and went to the Surrey Salon Awards at the Hilton Hotel in Cobham hoping to bring back an award as we were up for 3 nominations: Best Salon, Best Team and The People’s Choice Award. Thank you to everyone who voted for us! We are happy to announce we won the BEST SALON TEAM in Surrey! We got to celebrate at the Hilton, with a delicious 3-course meal, whilst being entertained by the fabulous Magician Nick Crown and got to dance the night away with great DJ’s.  I also got to meet Errol Douglas, which in the hairdressing world is a true inspiration. Such a fun evening!! My 10 girls work incredibly hard and have a positive attitude to life, which makes this the perfect award for us! I really believe that the team is the salon’s strength and they deserve this award. They often tell me how they love coming into work and I feel that a happy team makes happy customers. Jam Hair in Sanderstead, Croydon always has a great atmosphere, full of laughter and positivity! We love providing all our clients with beautiful hair and a friendly and welcoming service! Once again thank you to everyone who voted for us, we really appreciate your support and love our new award “best salon team in Surrey” Jacqui and the JAM team If you would like to book one of our stylists we have online booking below or call us on 02089160773
Keune ultimate blonde/croydon hair

Colour Mondays Offer

Colour Monday 30% off when booked with a cut/finish with stylist Kate and Tori.

ammonia free colour
Ammonia-free and vegan- friendly

We are colour experts in balayage, highlights and all other colour services.

Our chosen colour brand is Keune, which has three ranges of colours including the so pure range which is ammonia-free, paraben and vegan-friendly.

We chose Keune as it’s very kind to the hair and even when using the high lift blondes lift.

We also recommend a treatment called bond fusion which we can add to the colour which protects while lifting. This service is very popular with our clients.

Ask your stylist about bond fusion on your next visit.

We are the place to go if you are looking for colour at a hair salon in Croydon.

Mothers Day Gift Card

Mother’s Day Gift Card

If you’re unable to see your mum this Mothers day, why not treat her with an instant gift card to get her hair done and we are doing a fabulous offer-  £10 free when you buy a £40 e-gift card

Gift cards start at £10 but we are doing a special offer with £10 free when you buy a £40 ( see below)

To buy one, just use our online booking and choose your gift card from the drop down menu

Gift card
Drop down menu on our online booking
Bond fusion

Bond Fusion

The Team at Jam Hair have been working with bond fusion for the past year and the results have been fantastic!

Bond Fusion works towards protecting and rebuilding your hair whilst colouring. Meaning we can create your dream colour without compromising the condition of your hair!

There are three steps:

Phase 1: Builds, Enhances, and Recharges your hair. The Bond Builder is added to your colour before it is applied to your hair.

Phase 2:  The Bond Enhancer is a deeply nourishing, restorative treatment that’ll strengthen your hair, we apply this with a hot towel!

Phase 3: Take home the Bond Re-charger to maintain and prolong the effects of your Bond Fusion treatment.

Ask your stylist to add  BOND FUSION TREATMENT to your next colour service!

 Price is just £15 for the in-salon Treatment and £20 for the take-home treatment