Dear JAM’s wonderful clients It’s confirmed July 4th is the date for opening!!
We are calling all customers that had bookings with us previously in lockdown so please please answer your phones 😊 or you could lose your slot. We are doing our best to organise this in the fairest way possible while keeping both the team and our customers safe. As you can imagine this is a logistical nightmare, 3 months of our customers all desperate for an appointment and we can only have half of you in at one time and only 3 stylists in together with no support staff. We are honestly doing everything we can, with extra-long hours and 7 days opening so we will be in touch soon. If your worried or concerned that you haven’t heard from us, please give us a call or email us. We are more than happy to hear from you.
We have a 2nd waiting list for our regular customers that didn’t have appointments. you will be hopefully called by July 4th, it’s taken longer than we anticipated.
Full payment will be taken at the booking to stop any congestion in the reception area, no refunds on cancellations as there will be nowhere to move you to in July or August, so please bear that in mind. We will be completely fully booked once we have got through the list.
You’re very welcome to call the salon on 02089160773 to go on this list but we are unable to take any new clients for July
Online bookings will not be available at present as we need full control of the bookings to make it fair for all our loyal and regular clients.
No discounts can be given at present and prices have increased by 5% due to all the health and safety guidelines, restrictions and extra business costs.
Services will be limited for the first month to make sure everyone gets an appointment.- No blow-dries or balayage and payment will be taken in advance so we don’t have any congestion at reception due to social distancing
The experience at the salon will be a little different, with masks and visors but we are really happy to be back 😊 here is our new protocols https://www.jam-hair.com/hair-appointment-procedure/
For those who need to contact us, the phone lines are open from 10 – 4 pm, you can also contact us firstname.lastname@example.org, we will respond as soon as we can.
Jacqui & The JAM Team
We look forward to seeing you soon.