|Although any designer can colour and cut your hair, with the ‘Colour Me Beautiful’ Package the colour refresh service and Free blow-dry will only be valid with certain stylists.
Offer is subject to availability and we cannot guarantee peak times will be available for colour refresh and blow-dry services.
Bolt on packages can only be redeemed along with the appropriate colour or styling service as stated in the packages.
We require the name and details of the person who will be redeeming the package so we can credit their account.
After purchasing online you will download a voucher to hand to your friend or use yourself.
This has no monetary value and is only for the purpose of handing to your friend. You must keep your PayPal receipt as proof of purchase.
We have a strict 24 notice cancellation policy in place to try to reduce the tens of thousands of pounds in lost revenue every year.
When you book an appointment we enter into a verbal legal contract that you agree to turn up for that service and pay for it.
When you don’t show up it is lost revenue for our business & designers. We can not sell this time again once it’s gone and we need at least 24 hours notice to try to re-sell this time.
Our designers are in high demand and we can be turning clients away because we have agreed that appointment to you so we ask out of courtesy to other clients, to your designer and to the salon to please give us 24 hours notice.
We have a legal right to charge you the FULL PRICE for the service that you had booked even if you don’t show up due to the legal verbal agreement you enter into when booking this appointment
We understand extenuating circumstances therefore when you have failed to give us 24 hours notice to cancel, we do offer you the chance to rebook within 7 days and we will cancel the 50% charge that we will invoice you for a missed appointment.
We hope you can understand this is a necessary policy for ALL salons, therapists, and dentists etc who earn their income by selling time to you to perform the service.
Thanks for your understanding…don’t forget your designer has the final say so call and chat to them if you have circumstances out with the rules above that you would like us to consider and we will happily do so.